Returns & Exchanges
We are committed to a waste-free world and offer a 30-day return window for products in their original, plastic-free packaging. If you are not completely satisfied with your sustainable purchase, we make the return process simple and eco-friendly.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully place the items in their original compostable packaging and ensure the box is sealed using paper-based tape.
- 3.Ship Carbon-Neutral
Download your prepaid shipping label and drop the package off at any authorized collection point; we offset the carbon emissions for every return shipment.
- 4.Receive Your Refund
Once our team inspects the returned items to ensure they meet our quality standards, your refund will be processed to your original payment method within 5-7 business days.
